CiStoSupport
Email support@whosin.app with what you were doing and what happened. Including your phone model and the app version (shown at the bottom of the Profile tab) helps us fix things faster.
Common questions
I didn't get my sign-in email.
Check spam and promotions folders, and make sure you typed the address correctly. Links expire after 15 minutes; request a new one from the sign-in screen.
I was invited but don't see the event.
Sign in with the same email address the invitation was sent to. Invitations are matched to your account by email.
The event is full. Can I still join?
Yes. Tap "Join the waitlist". If someone drops out you're moved into their spot automatically and get a notification.
How do I change the time, place, or number of players?
Open the event and tap Edit in the top corner. Everyone who's in or invited gets a notification about the change.
I'm not getting notifications.
Open your phone's Settings, find CiSto, and make sure notifications are allowed. Notifications also require that you signed in on this device.
How do I delete my account?
Email support@whosin.app from the address on your account and we'll delete it, along with your events, groups, and device tokens.